Meet Jess. She picks up when you're on a roof, under a sink or asleep, finds out what the job is, takes the caller's details and texts you the summary.
Thanks for calling Cedar Ridge Roofing, this is Jess. How can I help?
Hi, we've got water coming through the bedroom ceiling after the storm.
Sorry to hear that. Is it dripping right now, and roughly how old is the roof?
Yes, steady drip. Maybe fifteen years.
Got it. What's the best mobile number to reach you on?
We build Jess around your services, your area and your hours. You forward your calls and she starts picking up.
She answers with your business name, speaks plainly and asks the questions you'd ask. Callers hear a receptionist, not a phone tree.
Storm week, a Monday rush, three calls at once. Jess answers every one, so the job doesn't go to whoever picked up first.
Most callers with a leak or a dead AC unit don't leave a voicemail. They ring the next number on Google. Jess keeps that call yours.
Seven jobs off your plate, from the first ring to the booked estimate.
Jess picks up nights, weekends and holidays, and in the middle of the day when your hands are full. Nobody rings out to voicemail, so nobody moves on to the next number on Google.
Your phone gets answered even when you can't.
Never miss another callWe set Jess up with what you do, what you don't, the towns you cover and the questions you always ask. Callers get straight answers about your business, not a generic script.
She sounds like she works for you, because she does.
Get Jess trained on your businessRobocalls, sales pitches and wrong numbers never reach your phone. Jess works out who's calling and why, and only the real customers get through to you.
Your phone only buzzes for work.
Cut out the junk callsWhen the call ends, a text lands with the job, the urgency, the address and the number to call back. Jess asks the caller for their best number out loud, so you reach the mobile they actually answer.
You call back knowing exactly what the job is.
Start getting lead textsJess checks when you're actually free and books the inspection or estimate while the caller is still on the line. No phone tag, no double bookings.
The caller hangs up with a time, not a maybe.
Let Jess book your estimatesCallers interrupt, change the subject and ask two things at once. Jess keeps up like a person would, follows the conversation where it goes and comes back to the details she still needs.
Callers hear a receptionist, not a robot.
Call her and seePlenty of customers would rather text than call. Jess answers texts from your website, and texts back anyone who hangs up before she picks up, so every way in gets the same answer.
However they reach you, someone replies.
Add texting to your siteShe's set up as a roofing company's receptionist. Tell her about a leak, ask a question, give her your mobile number when she asks, and watch for the text.
Say your mobile number during the call and Jess texts the summary to it, the same way she'd text you about a customer.
Send us your Google Business Profile or your business details: what you do, the towns you cover, your hours and the questions you always ask a new caller. One short call covers it.
We build Jess around your business and you go over what she'll say: your greeting, the jobs you take and turn down, the questions she asks and where her lead texts go. Change anything you like.
Keep your number. Forward calls to Jess all the time, only after hours, or only when you can't get to the phone. We walk you through it, and it takes a few minutes.
From then on she answers, books and texts you every lead. We listen to real calls in the first weeks and tune her answers, so she keeps getting better at your business.
For businesses that get calls and want more of them to turn into jobs.
For businesses that want to show up when people nearby search for their trade.
Jess adds on to either one. Book a call and we'll walk you through what fits your business.
Is water coming in right now, and do you know roughly how old the roof is?
Jess speaks naturally and handles a real back-and-forth. If someone asks, she's straight with them. Most callers just want to know someone has their details and will call back.
No. You keep your number and forward calls to Jess, either all the time, after hours, or only when you don't answer.
Jess asks how urgent the problem is and says so at the top of your text, so an active leak or a dead furnace in January stands out from a quote request.
She takes their details and tells them you'll call back, rather than making something up. We use those calls to teach her the answer for next time.
Days, not months. Most of it is one conversation about how you run your business, and the rest is on us.
From trades contractors to clinics and schools, these are the businesses we already build growth systems for. Jess is the newest part of that setup.









